FREQUENTLY ASKED QUESTIONS

1. What is linkt.tech?
   linkt.tech is a website that focuses on selling high-end luxury goods, providing a selection of luxury brands and products to meet consumers’ pursuit of quality and uniqueness.
2. How do I create an account?
   You can click the “Register” button in the upper right corner of the website, fill in the necessary personal information and set a password. After registration, you will be able to easily manage your orders and profile.
3. Where can I view products?
   You can browse different categories through the navigation bar, or use the search box to directly find the luxury goods you are interested in.
4. How does linkt.tech ensure the authenticity of the products?
   We work with reputable brands, and all products are strictly screened and verified to ensure that they are authentic. In addition, we provide relevant certifications and certificates to enhance your purchase confidence.
5. What are the payment methods?
   We accept a variety of payment methods, including credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. All transactions are encrypted with secure technology to protect your financial information.
6. How can I return or exchange products?
   If you are not satisfied with your purchase, you can request a return or exchange within 30 days of receipt. Please ensure that the item is unused and in its original packaging. For more details, please visit the Return and Exchange Policy page.
7. How much does shipping cost?
   For orders within the United States, we offer different shipping options, and shipping costs vary depending on the shipping method selected and the order amount. Free shipping is available for purchases over a certain amount.
8. Can I track my order?
   Yes, once your order is shipped, you will receive an email with tracking information, which you can use to track your package in real time on the website.
9. What if my item is lost in transit?
   If your package is lost in transit, please contact our customer service team as soon as possible and we will assist you in resolving the issue and provide appropriate remedies.
10. Is there customer support available?
    Yes, you can access our customer support information through the “Contact Us” page on the website. We provide email support and telephone consultation, and our working hours are 9:00 to 17:00 (EST) Monday to Friday.
11. Does linkt.tech offer offers and promotions?
    We occasionally launch various offers and promotions. We recommend that you subscribe to our newsletter to get the latest discount information and special events in a timely manner.